Contact us
We read every message. Email is the best way to reach us:
Helpful to include
- The train number or station code and the date.
- What you saw on the page and what you expected.
- A screenshot if something looks wrong.
We usually reply within two working days. Please do not send PNR numbers, passenger names or booking passwords. We never need them to answer a question.
For ticket bookings, refunds or complaints about a journey, contact Indian Railways or IRCTC directly, as we cannot act on bookings.